How to Claim Texas Lottery Prizes

Congratulations on your Texas Lottery win! The next step is to claim your prize. It’s really easy to redeem winnings, but the procedure to follow depends on the value of your prize. The information on this page will help ensure you don’t miss out.

The first thing you should do after winning is sign your ticket. In fact, it’s always best to sign your ticket as soon as you’ve bought it, so no-one else can claim any prizes you might win. Store your ticket somewhere safe before the drawing takes place and then again if you find out you’re a winner.

It’s also a good idea to make a copy or take a photo of both sides of the ticket to keep for your records. If you’re required to fill out a winner claim form, keep a copy of that too.

How to Claim by Prize Value

Find out how to claim your prize below. You’ll see the different methods that are available for each prize amount.

Prizes of $599 or Below - The simplest way to collect a prize of this value is claim from any Texas Lottery retailer. You can also go to any claim center, the Lottery Commission headquarters in Austin, or claim by mail.

Prizes from $600 up to $2.5 Million - For non-annuity prizes, you will need to go to a local claim center or submit a claim by mail. For annuities, please see below.

Prizes Over $2.5. Million and up to $5 Million - There are only a handful of claim centers that pay out prizes of this size – you will need to claim at the Dallas, Fort Worth, Houston or San Antonio offices, or the Texas Lottery headquarters in Austin. Alternatively, you can claim by mail.

Prizes Above $5 Million, All Lotto Texas, Powerball, and Mega Millions Jackpots, and Annuity Prizes - You will need to claim your prize in person from the Lottery Commission headquarters in Austin. You should call beforehand on 800-375-6886, so that you can answer some initial questions about your ticket and make an appointment.

Claim at a Texas Lottery Claim Center

The Texas Lottery has claim centers throughout the state, from Amarillo in the north to McAllen in the south. If you’re wondering where are the lottery offices in Texas, you can find your local claim center in the list below, complete with address and phone number.

Claim by Mail

You can claim prizes of up to $5 million by mail. Make sure to include the signed winning ticket. You must complete a claim form if the value of the prize is $25 or more. Forms can be requested from the lottery, found at retailers, or downloaded online.

It’s a good idea to use a trackable form of sending, such as registered mail; the Texas Lottery has no responsibility for lost tickets. Send your claim to the following address and allow four to six weeks for processing.

Texas Lottery Commission

1801 N. Congress Avenue
Austin, TX 78701

To claim a prize by mail, you will need to provide your Social Security/Tax ID Number, along with valid photo ID. Acceptable forms of identification include a driver’s license, passport, veteran’s or military identification card, or birth certificate (combined with some form of photo ID).

To help with speedy claims, you should remember to only provide one signature for each ticket and not to tamper with your ticket in any way, such as marking it or attempting to repair it if it is damaged.